Pandanus Palms Holiday Resort | Hotel in Point Lookout

| 8.2 (108 Reviews) |  1 Bathroom
Point Lookout Hotel | Pandanus Palms Holiday Resort

Hotel in Point Lookout

Beach fun in outdoor pool, near Home Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills.
Pandanus Palms Holiday Resort offers 27 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Point Lookout hotel provides complimentary wireless Internet access. Satellite television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards.


Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Balcony/Terrace
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 5:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for aud 45.0 per stay. cribs (infant beds) are available for aud 35.0 per stay.
Payment Policy
Crib (infant bed) fee: aud 35.0 per stay rollaway bed fee: aud 45.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. wifi is limited to 200 mb per stay.

Reviews

Laurie
Mar 17, 2025 03:53:10 AM
Review Score:   4
Summary: The property is located in a fabulous area - close to beautiful walking trails, beaches and restaurants. The unit itself was in poor shape. Surface cleaned only - the curtains and lampshades had mildew on them, bottoms of chairs were full of dust and there was damage to the outside of the fridge and kitchen cupboards. The furniture was old and worn. The bedroom linens were clean as well as the bathrooms. Unfortunately, there was an infestation of ants in one bathroom which I woke to at 5:30 am and immediately took to killing so my grandchildren didn’t wake to see it. The manager sent a lovely lady, Lee a few hours later to assist. All she could do is provide a spray can of bug killer for future ants. When I spoke with the manager about my dismay at the state of the unit, he offered us a late checkout but no further action. I took many photos and videos to substantiate my experience. I would like a partial refund of the money paid for our stay. Please advise where I can send my photos and videos and file a formal request for reimbursement. Would NOT recommend this place until they replace the mildly/mildewy items and have a proper full clean of the unit.
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