Is this Hotel Cinco Diamantes pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Cinco Diamantes have a swimming pool?

Yes, this Hotel Cinco Diamantes has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Cinco Diamantes a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Cinco Diamantes wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Cinco Diamantes is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Cinco Diamantes?

Based on the information reported by the owner or manager, the Hotel Cinco Diamantes indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Cinco Diamantes?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Cinco Diamantes | Hotel in Atotonilco el Alto

Name: Hotel Cinco Diamantes
Address: Atotonilco el Alto, Jalisco, Mexico, MX
Price range: Prices for upcoming dates start at $110 per night
Rating: 9.6

9.6 (58 Reviews) | 1 Bathroom

Atotonilco el Alto Hotel | Hotel Cinco Diamantes

Hotel in Atotonilco el Alto

Hotel in Atotonilco el Alto with a 24-hour front desk and an outdoor pool
An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Change of towels is available on request.
Hotel Cinco Diamantes offers 47 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Atotonilco el Alto hotel provides complimentary wired and wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer (on request)

Shower

Toilet paper

Towels

Soap

Private bathroom

Shampoo

Bedroom

Air conditioning

Down comforter

Blackout drapes/curtains

Pillow menu

Premium bedding

Bed sheets

Window screens

Electrical adapters/chargers

Iron/ironing board (on request)

Laptop-friendly workspace

Safe

Breakfast

Free bottled water

Parking

Onsite parking options include a carport

Wheelchair-accessible parking available

Free covered self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

3 stairs to reach property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Elevator

Front entrance ramp

Visual alarms in hallways

Well-lit path to entrance

Low-height electrical outlets in bathroom

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible business center

Magnifying mirror

2 on-site accessible parking spaces

Elevator door width (inches): 35

Activities

Outdoor pool

Entertainment

Cable channels

50-inch Smart TV

General

Elevator

Spanish

English

Smoke-free property

Guest Services

Outdoor pool

Luggage storage

24-hour front desk

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are available for mxn 420 per night.

Payment Policy

Crib (infant bed) fee: mxn 420 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Veronica

Jul 29, 2025 04:47:48 AM

Review Score: 4

Summary: The bed mattress and pillows were horrible and linen were horrible. One of the most uncomfortable beds. The staff were amazing and the hotel food was delicious.

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Minibar (stocked, some free items), No rollaway/extra beds, Number of bedrooms - 0, Sofa bed, Wheelchair accessible, Cribs/infant beds (surcharge), Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Junior Double Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, Minibar (stocked, some free items), No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Luxury Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Minibar (stocked, some free items), No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: m² 1 King Bed	General Number of living rooms 0, Minibar (stocked, some free items), No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Traditional Room, 1 Queen Bed, Mountain View Room Size: m² 1 Queen Bed	General Number of living rooms 0, Minibar (stocked, some free items), No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1