Is this Sombra del Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sombra del Agua?

Check-in time for Sombra del Agua starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sombra del Agua have a swimming pool?

No, this Sombra del Agua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sombra del Agua?

Best-rates for the Sombra del Agua starts from $71 per night with includes Wellness Facilities, Guest Services, Entertainment, Breakfast, Internet, View, Security/Safety, Business Services, Child Friendly, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Fireplace/Heating, Bar, Air Conditioner, Transportation/Shuttle, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sombra del Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sombra del Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sombra del Agua is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sombra del Agua?

Based on the information reported by the owner or manager, the Sombra del Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sombra del Agua?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sombra del Agua | Hotel in San Cristóbal de Las Casas

| 9.2 (598 Reviews) | 8 Bathrooms 24 Guests

Hotel in Zona Centro, San Cristóbal de Las Casas

Sombra del Agua, the most emblematic hotel in San Cristóbal de Las Casas, offers its guests a unique experience in each stay, in a historical monument dating from 1907 that has been adapted with modern and elegant facilities and that welcomes its visitors with refined and attentive service. In our restaurant Tarumba we present you a menu of origin where the experience begins by interacting with the environment, Tarumba tastes like comales made of clay, smiles that are born from the heart, at hands that from ancient tradition know the spiritual by bringing it to a table;Service hours: 7:00 a.m. to 11:00 p.m. Sombra del Agua is a 2-minute walk to La Paz Square and Central Park, in San Cristóbal de las Casas. This charming colonial city has beautiful cobbled streets and many historic buildings.

Sombra del Agua is located in San Cristóbal de Las Casas.

This 83 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Child Friendly, and several others. This is a 3 star rated property and has over 598 reviews with the average score of 9.2 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 83 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Sombra del Agua in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sombra del Agua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Facility Overview

Breakfast

Breakfast in the room

Kids' meals

Coffee house on site

Snack bar

Restaurant

Wine/Champagne

Special diet meals (on request)

Parking

Free parking

Private Parking

Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Activities

Back massage

Foot massage

Head massage

Neck massage

Hand massage

Themed dinners

Full-body massage

Massage

Couples' massage

General

Air conditioning

Non-smoking rooms

Heating

Family rooms

Smoke-free property

Wifi in all areas

Safe

Facilities for disabled guests

Guest Services

24-hour front desk

Tour desk

Concierge

Room service

Airport shuttle (additional charge)

Meeting/Banquet facilities

Daily housekeeping

Shuttle service (additional charge)

Shuttle service

Baggage storage

Airport shuttle

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Sun deck

Outdoor fireplace

Outdoor furniture

Garden

Security/Safety

CCTV outside property

Smoke alarms

CCTV in common areas

Key card access

24-hour security

Fire extinguishers

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Cashless payment available

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

9.03

Location:

9.76

Staff:

9.51

Facilities:

9.15

Comfort:

9.35

Cleanliness:

9.28

Rom

Dec 18, 2025 08:00:00 AM

Review Score: 8

Israel

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Prime location right in the middle of San Cristobal, very close to every tour we had and all three andadores. Room was nice and spacious, staff was helpful.

Negative: Worth mentioning lack of hot water an water pressure. But we managed and overall good experience

See All Reviews

Room Arrangement

Room Info	Facilities
King Room Room Type: Double Room Size: 22 m² 1 King bed(s) Bed	Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Double Room Room Type: Double Room Size: 22 m² 2 Full bed(s) Bed	Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Bedroom Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed View Inner courtyard view
Suite Room Type: Suite Room Size: 25 m² 1 King bed(s) Bed	Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Outdoors Balcony Living Area Desk, Sofa, Sitting area View View, City view Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Food & Drink Bottle of water Room Amenities Socket near the bed
Deluxe King Suite Room Type: Suite Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sofa, Sitting area View View, City view, Mountain view Outdoors Terrace Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Deluxe Queen Suite Room Type: Suite Room Size: 35 m² 2 Full bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Minibar Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sofa, Sitting area View View, City view, Mountain view Outdoors Terrace Bedroom Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Socket near the bed
Superior King Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sitting area View Garden view, Inner courtyard view Bedroom Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Superior Double Room Room Type: Double Room Size: 25 m² 2 Full bed(s) Bed	Bathroom Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Living Area Desk, Sitting area View Garden view, Inner courtyard view Bedroom Childrens' cribs, Linens Accessibility Upper floors accessible by stairs only Food & Drink Bottle of water Room Amenities Socket near the bed
Family Room Room Type: Family Room Size: 25 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Shower, Hairdryer, Free toiletries, Additional bathroom, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Conditioner, Body soap, Toilet paper General Air conditioning, Heating, Key card access, Iron, Safe Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), Cable channels Living Area Sitting area, Sofa Bedroom Childrens' cribs, Linens Food & Drink Bottle of water Room Amenities Socket near the bed View Quiet street view

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Nightly rates from:

USD US $71

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Sombra del Agua | Hotel in San Cristóbal de Las Casas

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Hotel in Zona Centro, San Cristóbal de Las Casas

Amenities

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