ITZA Hotel Boutique Internacional | Hotel in Cuenca

| 9.6 (74 Reviews) |  1 Bathroom
Cuenca Hotel | ITZA Hotel Boutique Internacional

Hotel in Cuenca

2 restaurants, concierge services, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a free grocery shopping service are onsite.
ITZA Hotel Boutique Internacional offers 16 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 52-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Cuenca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

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Amenities

TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Towels
  • Bathrobes
  • Heated floor (bathroom)
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste
Bedroom
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding
  • Blackout drapes/curtains
  • Select Comfort bed
  • Down comforter
  • Pillow menu
  • Slippers
  • Chef
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Turndown service
  • Guidebooks/recommendations
  • Restaurant dining guide
  • Local maps
  • Soundproofing
  • Laptop-friendly workspace
  • Individually decorated
  • Iron/ironing board
Breakfast
  • 2 restaurants
  • Free cooked-to-order breakfast available daily 7:00 AM–10:30 AM
  • Free bottled water
  • Free tea bags/instant coffee
  • Electric kettle
  • Champagne service
  • Minibar
Parking
  • No onsite parking available
  • Airport shuttle on request
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 8:00 PM
Accessibility
  • Transfer shower
  • Portable shower seat
  • Elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Grab bar in shower
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
Entertainment
  • Satellite channels
  • Premium channels
  • 52-inch Smart TV
General
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Elevator
  • Spanish
  • English
  • Communal living room
  • TV in lobby
  • Smoke-free property
  • Romance packages available
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Multilingual staff
  • Laundry facilities
  • Daily housekeeping
  • Concierge services
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Free grocery shopping service
  • Wedding services
  • Dry cleaning service
  • 24-hour front desk
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: usd 25 per vehicle (one-way, maximum occupancy 3) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nathan
Jun 1, 2026 02:51:44 AM
Review Score:   10
Summary: Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).
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Room Arrangement

Room Info Facilities
Deluxe Suite, 1 King Bed, City View
Room Size: 377 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, City View

General

Number of bedrooms - 1, Ping - 11, Location - top floor, Square feet - 377, Square meters - 35, Wheelchair accessible, Number of living rooms 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Presidential Suite
Room Size: 388 square feet m2
1 King Bed
Presidential Suite

General

Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Lowered locks/deadbolt, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed, Balcony
Room Size: 377 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Balcony

General

Number of bedrooms - 1, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Wheelchair accessible, Number of living rooms 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Twin Room, Balcony
Room Size: m2
2 Twin Beds
1 King Bed
Deluxe Twin Room, Balcony

General

Balcony or patio, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Balcony, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Deluxe Twin Room, City View
Room Size: 215 square feet m2
2 Twin Beds
1 King Bed
Deluxe Twin Room, City View

General

Square meters - 20, Square feet - 215, Private bathroom, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Location - top floor, Bed count minimum 1, City view, Bed count maximum 2
Junior Double Room, 1 King Bed, Balcony
Room Size: 301 square feet m2
1 King Bed
Junior Double Room, 1 King Bed, Balcony

General

Ping - 8, Number of bedrooms - 1, Square meters - 28, Shower only, Square feet - 301, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room, No Windows
Room Size: 205 square feet m2
1 Double Bed
Deluxe Room, No Windows

General

Square feet - 205, Private bathroom, No rollaway/extra beds, Ping - 6, Square meters - 19, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Luxury Room, 1 Queen Bed, City View
Room Size: 215 square feet m2
1 Queen Bed
Luxury Room, 1 Queen Bed, City View

General

Square meters - 20, Square feet - 215, Private bathroom, No rollaway/extra beds, Ping - 6, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Twin Room, No Windows
Room Size: 205 square feet m2
2 Twin Beds
Deluxe Twin Room, No Windows

General

Square feet - 205, Private bathroom, No rollaway/extra beds, Ping - 6, Square meters - 19, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this ITZA Hotel Boutique Internacional does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the ITZA Hotel Boutique Internacional starts from $160 per night with includes Bar, Child Friendly, Laundry, Security/Safety, Wellness Facilities, Breakfast, TV, Balcony/Terrace, Accessibility, Bedding/Linens, Restaurant, Guest Services, Internet, Kitchen, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ITZA Hotel Boutique Internacional is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the ITZA Hotel Boutique Internacional indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.