Heritage Inn Hotel & Convention Centre Cranbrook | Hotel in Cranbrook

7.8 (1018 Reviews) |  1 Bathroom
Cranbrook Hotel | Heritage Inn Hotel & Convention Centre Cranbrook

Hotel in Cranbrook

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Private bathroom
  • Shower/tub combination
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Desk chair
  • Phone
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
  • Free local calls
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 10-25 for adults and CAD 10-10 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Coffee/tea maker
Parking
  • Free uncovered self parking on site
Accessibility
  • This property does not have elevators
Activities
  • Skiing
  • Hiking/biking trails
  • Ski area
  • Mountain climbing
  • Fitness center
  • Hot tub
  • Indoor pool
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • Meeting rooms - 6
  • Conference center
  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Vending machine
  • English
  • Designated smoking areas (fines apply)
Guest Services
  • Indoor pool
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 19
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately cad 10 to 25 for adults, and cad 10 to 10 for children pet fee: cad 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of cad 20 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property will place a credit card authorization for cad 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Reviews

Doug
Jul 20, 2026 07:08:20 PM
Review Score:   8
Summary: Hotel is getting dated. Beds were comfortable, carpet is in need of replacement, pool needs repairs to the liner and ladder. Buffet breakfast was good with the standard options.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 Bedroom
Room Size: m2
2 Queen Beds
Standard Room, 1 Bedroom

General

Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Hair dryer, Number of bedrooms - 1, Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds (Pet Friendly)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Pet Friendly)

General

Pet-friendly room, Refrigerator (on request), Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Hair dryer (on request), Refrigerator (on request), Number of bedrooms - 1, Pets not allowed, Wheelchair accessible, Bed count minimum 2, Microwave (on request), Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Cranbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Cranbrook hotel starts from $106 per night with includes Internet, Guest Services, Breakfast, Kitchen, Laundry, Parking, Pool, Hot Tub, Air Conditioner, Designated Smoking Area, Bedding/Linens, Child Friendly, TV, Business Services, Wellness Facilities, Restaurant, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cranbrook hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Cranbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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